Returns & Exchanges
At Prashanti Sarees, we strive to ensure you love your purchase, but if you are not entirely satisfied, we offer a seamless 7-day return and exchange policy for unworn and unstitched products. Please ensure all original tags and packaging are intact to facilitate a smooth refund process.
Return Process
- 1.Initiate Request
Log in to your account and navigate to the 'My Orders' section to select the items you wish to return or exchange within 7 days of delivery.
- 2.Quality Inspection
Ensure the saree is folded correctly with original tags attached and the blouse piece remains unstitched to qualify for a successful return.
- 3.Reverse Pickup
Once your request is approved, our logistics partner will schedule a pickup from your doorstep within 2-3 business days at no additional cost.
- 4.Refund Processing
After the item reaches our warehouse and passes quality checks, your refund will be processed to the original payment method or as store credit within 7-10 working days.